BBB 2015 AWARD PIC, HIGHER RES, MAYBBB-Winner-of-Distinction-2015_Black-Landscape

In recognizing businesses and non-profits for their achievements and commitment to quality in the workplace, AMERICAN POOLS was recognized for the 2nd time since 2013 at the Better Business Bureau Awards of Excellence on May 13, 2015. AMERICAN POOLS joined the BBB in 1979 and continues to be the longest tenured swimming pool contractor member in the BBB membership. A total of five pool companies were able to win the ‘Winner of Distinction’ category in the 18 counties of Texas within the Greater Houston BBB. AMERICAN POOLS remains the only fiberglass pool manufacturer to attain this award by maintaining an A+ rating for exemplary customer service. The winner of Distinction Award was accepted by Wayne Stringer, President who further stated “We at AMERICAN POOLS all work very hard to provide top shelf service to our customers and clients all over the world. It is an honor and privilege to be recognized by the BBB for all our efforts.”

Quote of the day: “Far and away the best prize that life has to offer is the chance to work hard at work worth doing.”  Theodore Roosevelt


  1. Adele B. says:

    Wow guys! Congratulations as you are more than deserving of this award. Thank you again for the beautiful job you did for us in April. We are so pleased and ready to swim!

    • wayne says:

      Hey there! Glad to hear from you and thank you for the extra kind words. It was truly our privilege to have assisted your family’s pool needs.

  2. Jim Severn. says:

    Way to go to your team at American Pools!
    You guys did a wonderful pool for us last year and have also built 2 pools for friends of ours since then.
    Everyone we know that has worked with you guys is tickled pink with their pools.
    Keep up the great work!

    • wayne says:

      Thank you for the nice thoughts sir! We take our customer service very seriously and appreciated working for your family as well as the Kirkland and Braun families that you sent our way.

  3. Robbie K. says:

    You really got it working right over there!
    We know that by your reputation that you are the kind of company we want to build our pool.
    Please call us at 409-***-**** for an estimate.


    • wayne says:

      Thanks for your interest and your family’s beautiful, affordable, VERY LOW maintenance American Fiberglass Pool is scheduled to begin next week. Go get those new bathing suits so all the family looks cool when you schedule your very first swim party!

  4. Andrea Wortmann. says:

    Please accept our family’s hearty congratulations!

    Your men did a super job on our pool you built last month.

    We waited 6 yrs. to finally decide to get our pool and you made the entire process smoother than we ever expected.

  5. Peter Hurst says:

    Congrates to you folks again!! I personally know how hard you work and the extra attention to detail your men have as you built our pool 11 years ago.

    We are closing on our new home on June 19 and need another pool. Give me a call @713*******.

    • wayne says:

      Hi Peter, sorry your home closing was delayed due to all the rain lately. We will be prepared to start your new American Fiberglass Pool model San Marcos when you get all your paperwork completed with your builder.

  6. Madison V. says:

    Nice award that surly you worked very hard to earn!

    Thanks for getting our almost 3yr old pump replaced at no cost last week.

    You did a great job on the pool back when and your service after the sale is just as great!

    Regards, MV

    • wayne says:

      You are quite welcome. The Hayward equipment we utilize has a 3 year factory warranty. Glad we could assist!

  7. Frank Oliverez. says:

    Sounds like your company provides service to your buyers. That is the is the most important thing you can do. We want a fiberglass pool as all our investigation says that is the pool to own. Please contact us at 713*******.

    • wayne says:

      Hey Frank, I understand that your pool financing will be ready to close early next week. We are anxious to get your family cooling off in a beautiful, affordable, VERY LOW maintenance American Fiberglass Pool model San Antonio!

  8. Suzanne Buedry. says:

    Quite an accomplishment there & congratulations to your staff!

    Your company built a pool for my sister-in-law back in 1994. That pool still looks fantastic & swims even better. She has never had a single issue with her pool other than replacing her pump & underwater light bulb.

    We are ready to build our own pool since she has recently sold that house.

    Give me a call at 281-***-**** to provide us with an estimate.

    • wayne says:

      Hello Suzanne. Thanks for joining our list of over 44 years of happy American Fiberglass Pool owners! We just love referrals and enjoyed working for you and your sis-in-law.

  9. Ed says:

    way to go! All good stuff to know and congratulations to your company!!

  10. Oscar Fuentes says:

    My wife and I have been looking everywhere for a fiberglass pool builder in the Bridge City area. Many of our friends have pools but the fiberglass ones weathered hurricanes Rita, Gustav, and Ike better than the concrete pools.

    You can call us at 409*******


    • wayne says:

      Hello Oscar. All your building permits just arrived. Expect us to be there to begin your American Fiberglass Pool model Rio Grande within 10 days! WE are glad your research led you to us!

  11. T. Boudreaux says:

    Congratulations for American Pools!
    Please contact us regarding the construction of a new fiberglas pool. 832-*******.
    Call during the even please.

    • wayne says:

      Thanks Ted! Don’t do any rain dances as we expect to begin your American Fiberglass Pool model Wichita in 10 days or so.

  12. Marie Gore says:

    Are your pools available in the Dallas area?
    If so, please contact us with that info.
    214-***-****. We are most interested in your Guadalupe model. It seems to be the biggest fiberglass play pool available.

    • wayne says:

      The Guadalupe is the largest fiberglass pool available in the USA!!! Your home builder expects your new house to be finished in late July. We are prepared to start the pool construction as soon as he gives us the word.

  13. Garrett Green says:

    Just can’t say enough good things about you guys.
    You were easy to work with, detailed, and everyone on our pool project was polite and courteous. Thank you so much for having our pool ready for Memorial Day weekend!!

    • wayne says:

      You are quite welcome! We hope your first pool bash was a big hit in spite of all the rain that weekend.

  14. Deb Hansen says:

    My congratulations to all of you!

    I need an honest pool company to build me a pool.

    Call please at 409-***-****

    • wayne says:

      Hi Deb, We are thankful that you selected us to be your “honest pool builder”.

  15. Larry Mcqueen says:

    We have been patiently waiting for years to save up to pay cash for a pool.
    We finally have it!
    We spoke to you 4 yrs ago and your company made a lasting impression with us. You probably don’t remember us but please call us at 512-*******.

    Thank you

    • wayne says:

      Hello Larry, I actually did remember you and our American Fiberglass Pool model Frio will be a beautiful addition to your ranch.

  16. Paul says:


  17. Abel G. says:

    My congratulations to you for a second BBB Award. I have been very satisfied in the past by dealing only with BBB member companys.

    You can reach me at 281***-**** to speak with me regarding my pool needs.

    • wayne says:

      We always recommend that folks work only with BBB members. Not all companies can meet the membership standards required to be a member. Sorry your yard was so small and you could not get a pool the size you wanted. Please holler at us again if you decide a small pool works for your family.

  18. An East Coast Pool Guy says:

    Congratulations to your company. I have been around the pool industry for almost 20 years.
    It is always a pleasure to see other pool companies do well with their consumer service.
    We need more pool industry people that take the high road on service.
    Continued success and may you win again next year too!

  19. Ned Redford says:

    Great! Fantastic! Superior! And any other wonderful adjective you can think of describes your company and workmanship.

    Thank you all again so much for the way you built our new pool last November.

    We truly spend less than 10 minutes a week keeping it clean and gin clear.

    The American Fiberglass Pool should sell itself!!

  20. kyle C. says:

    Please have a sales rep call us about a new fiberglass pool.
    Our education is complete and fiberglass is the only choice in pools for us.


  21. G. Chambers says:

    There are sure a whole lot of pool companies out there to select from!
    Your BBB awards definitely single your company out though.
    We definitely intend to get a pool installed ASAP.
    You can call me @713-***-****.

    • wayne says:

      Rain please go away! We hope to start your pool within 10 days. Your family will really enjoy our American Fiberglass Pool model Pecos.

  22. Bob Dean says:

    Great going American Pools!

    Call me at 713-******* so we can talk biz about a new pool for our home in Sugarland.

    • wayne says:

      Hey Robert, your HOA is dragging their feet but hopefully will be done with their approval process soon. Your beautiful, affordable, VERY LOW maintenance American Fiberglass Pool model San Jacinto has been manufactured and gone thru make-ready. We are just waiting on your HOA.

  23. Ted Vickers says:

    Great job Wayne! You and your organization are a classy bunch!
    That’s why I have bought 2 pools from you previously and now want a third one at our new place.
    My phone is still the same at 281-***-****.
    Give me a call soon as you can.

    • wayne says:

      Hey Guy! Always a pleasure to hear from you! When your new house closes we will be ready to build your 3rd American Fiberglass Pool model Nueces.

  24. Ronda Greer says:

    I have always wanted to have a pool. Fiberglass seems to be both interesting and easy care. Give me a call please at 409*******. Our place is on the West End of Galveston.
    I was refered to you by a new family you built a pool for on Frio Street.

    • wayne says:

      Won’t be long! All the City of Galveston permits are in and your HOA promises late next week for their paperwork to be complete. The American Fiberglass Pool model Colorado will be perfect for your family of water volleyball enthusiasts.

  25. Gene Mandel says:

    Nice article & congratulations!
    We are wanting to build a fiber glass pool as our research keeps leading us that way.
    You can call us please at 281_*******.
    Thank you.

    • wayne says:

      Thank you! Your American Fiberglass Pool model Trinity will be the focal point of your backyard when it is completed. Happy swimming soon!

  26. Lyle Kinnear says:

    Congratulations to your company! We are very interested in having an in the home estimate on a fiberglass pool. We really like your model Pecos. That large kidney bean shape is perfect for our backyard.

    713*******. Call any time .

    • wayne says:

      Hello Lyle, thanks and the American Fiberglass Pool model Pecos is a perfect fit for your yard! We should be able to start after the 4th of July on the pool construction.

  27. Ross F. says:

    Good job you guys! What’s next on the award agenda?

  28. R.T. says:

    You deserve this. Your workers are caring and detailed fanatics. All of them were polite and courteous during our pool remodel last fall.
    Sent our neighbor Evan to you and glad to understand y’all have worked things out too.

    • wayne says:

      Please accept our thanks for your kind words! Also thanks for sending your neighbor Evan to us. Nice guy!

  29. Mary Jones says:

    Great post and congrats. Nice to see a company that truly takes care of it’s customers. Keep up the outstanding work and best wishes.

  30. Ben Dirkson says:

    I really like your company’s style! Congratulations to your company team.
    We are likely going to get a fiberglass pool built this summer. Give us
    a call to have a representative come out and speak to us at 409*******.
    Thank you

    • wayne says:

      Hey Ben, again our condolences about your dad. We will be ready to assist you this fall when you are ready to revisit the pool plans.

  31. Allie says:

    Warmest congratulations!

    I have been following your blog now for 2 yrs. and you guys deserve such an award.

  32. Lisa the Swimhound says:

    I swim in a pool you built for my in-laws. I just love the way the pool surface feels on my feet. Think we are ready to build our own pool.
    Give us a call @979*******.

    • wayne says:

      Hi Lisa, the Kaufmans are nice folks. You are blessed to have them in your family. We are looking forward to building your American Fiberglass Pool model Pecos II in a few weeks when your financing is complete.

  33. Jim Horry says:

    Top notch guys and gals you must be!! Congratulations and please contact us about getting a new pool.
    832-***-****. Thanks

    • wayne says:

      Jimbo, we are ready to assist y’all! Just let us know when you and Marilyn decide on the American Fiberglass Pool model that works best for your family.

  34. Mike Gutierrez says:

    Nice awards you have won and congrates!
    A pool has been on our wish list for a couple of years now. We wanted to investigate all the options available to us and of course find a great company to work with.
    We have decided that a fiberglass pool is the way to go and would like to have your company provide an estimate. Please call during a morning at 361-*******

    Thank you and looking forward to our chat!

    • wayne says:

      Hey guy! We will be seeing you in Rockport within a couple of weeks. Your American Fiberglass Pool model Brazos will look and be really nice behind your waterview lot.

  35. T. Robenarge says:

    Please send us info about your pools.

    17023 ***** ******
    Houston, TX 77043

    Phone number 713*******

    • wayne says:

      Nice of you to join us! We look forward to visiting with y’all when your Mexico vacation ends. An American Fiberglass Pool is truly a vacation that lasts forever.

  36. James Wayland says:

    Keep it up American Pools!
    You are the best contractor we can remember using! All the workers were very polite and we enjoyed watching them pay so much attention to whatever part of the project they were doing. Anyone reading this should strongly consider using you as their pool company!

    • wayne says:

      Thank you and you are so kind. Always a real pleasure to work with someone as nice as you are.

  37. Bianca Beyer says:

    Right on guys! Nice to see that you got another award.

    I have been following your blog with interest for 7 months and we are now ready to pull the string on an American Fiberglas Pool.

    You can call us at 361-***-****.

    • wayne says:

      Thanks and welcome to our family of satisfied clients. We look forward to working with you in October when your home is complete.

  38. Anthony G. says:

    Sincere congratulations to American Fiberglass Pools!! It takes a lot of hard work to keep such a high level of customer service. My family lives in the Sugarland area of Houston. Please take a moment to contact us about a new pool.

    Thank you!!

    • wayne says:

      Many thanks! You are correct that our staff are very hard working and dedicated folks. Your HOA paperwork is due anytime. When you receive it please advise so we can schedule your American Fiberglass Pool model Trinity.